Privacy Policy

Last updated: 14.04.2025

Introduction

Welcome to 2xWeb. We provide commercial web scraping services on request. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website 2xweb.com and submit an inquiry.

By using our website, you agree to the terms outlined in this policy.

As part of our operations, 2xWeb acts as a Data Controller when collecting and processing personal data submitted through inquiry forms on our website. Additionally, we use analytics tools (e.g., Google Analytics, Google Tag Manager) to improve website functionality and user experience.

Data We Collect

When you submit a request or visit our website, we may collect the following data:

a) Information You Provide

  • Contact details: Name, email, phone number, messenger ID (e.g., Telegram, WhatsApp, Signal).
  • Company details: Business name, website, industry.
  • Communication data: Any information provided in messages or inquiries.

b) Automatically Collected Technical Data

  • IP address
  • Device type (PC, mobile, tablet)
  • Operating system (Windows, macOS, Linux, iOS, Android)
  • Browser type and version (Chrome, Firefox, Safari, Edge, etc.)
  • Screen resolution
  • Referring website (where you came from)
  • Pages visited and time spent on the site
  • Click and scroll behavior

This data is collected via cookies, log files, and analytics tools (e.g., Google Analytics, Google Tag Manager) to enhance website functionality and analyze user behavior.

How We Use Your Data

  • To respond to your inquiry and communicate with you.
  • To negotiate and conclude a contract for our services.
  • To process payments and issue invoices.
  • To provide the requested web scraping services.
  • To comply with legal obligations (e.g., tax, accounting, regulatory requirements).
  • To improve our website and services through analytics.

We do not use your data for unsolicited marketing without your consent.

Legal Basis for Processing

  • Contractual necessity – to fulfill our service agreements when you submit an inquiry or request our services.
  • Legitimate interest – to operate and improve our website through analytics and technical data collection.
  • Legal compliance – to meet regulatory obligations.
  • Consent – for non-essential cookies and analytics tracking, obtained through our cookie banner.

Data Sharing and Storage

We do not sell or share your data with third parties except:

  • Service providers (e.g., payment processors, cloud hosting) under strict data protection agreements.
  • Legal authorities if required by law or in response to lawful requests.

Your data is stored securely and retained only as long as necessary for the stated purposes. We retain inquiry-related data for up to 5 years or as required by applicable laws.

International Data Transfers

As we operate in multiple regions (UK, USA, Canada, EU, Schengen, APAC), your data may be processed outside your country. We ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) for data transfers.
  • Compliance with GDPR, UK GDPR, and other applicable regulations.

Your Rights

Depending on your location, you may have the following rights:

  • Access – Request a copy of your data.
  • Correction – Request to update incorrect data.
  • Deletion – Request deletion of your data, subject to legal limitations.
  • Objection – Object to processing under certain conditions.
  • Data portability – Request transfer of your data in a structured format.
  • Withdraw consent – If processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at hello@2xWeb.com. You also have the right to file a complaint with the Data Protection Authority in your country.

Cookies and Tracking

We use cookies and analytics tools to improve user experience and analyze website performance.

a) Types of Cookies We Use

  • Essential cookies – Required for basic website functionality.
  • Analytics cookies – Help us understand how users interact with our site (e.g., Google Analytics, Google Tag Manager).
  • Marketing cookies – Used for remarketing and ad performance tracking (if applicable).

b) Cookie Consent and Control

Our website uses a cookie consent banner to allow users to manage their cookie preferences. You can also control or disable cookies through your browser settings. However, some features of our website may not work properly without them.

For more details, visit Google’s Privacy Policy.

Contact Information

If you have questions about this Privacy Policy, contact us at: hello@2xWeb.com

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new “Last updated” date.